Your privacy is very important to us. This notice is intended explain our online information practices and how your information is collected and used. This notice applies to all information collected from or submitted to the cusolutionsgroup.com website (“Site”) designed and/or hosted by CU Solutions Group (“Provider”).

Application of This Notice

This notice applies only to the information collected by Provider from the users of the Site. It does not apply to information collected by Provider in any other way, including offline.

The Information We Collect

The CU Solutions Group website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website and for targeted advertising purposes. Also, cookies may also be used to track how you use the site to target ads to you on other websites. Users can opt out of receiving targeted advertising by clicking here.

Our Site also tracks certain information about the visits to our Site, such as the numbers and frequency of visitors to our Site and its individual pages. Such aggregated statistics are used internally to improve our Site, for product development, and for marketing purposes. These aggregated statistics may also be provided to advertisers and other third parties, but no personally identifiable information is included in these statistics, nor can it be derived from them.

We may ask you to voluntarily provide information that will enable us to enhance your Site visit or to assist you with customer service or technical support issues. It is completely voluntary; however, failure to provide such information may prevent you from accessing, using or benefiting from certain information, materials and services.

You may elect to complete an online form and provide your personal information for the purpose of receiving information from third parties about their unique products and services. We will only share your personal information for this purpose and only with the third parties you specifically designate. Provider is not responsible for the privacy practices or policies of such third parties and this notice does not apply to those third parties.

In addition, the Site may contain links to other websites operated by third parties. Provider is not responsible for the privacy practices or policies of such third party websites and this notice does not apply to those websites.

Circumstances may also arise where we are required by applicable law or regulation to disclose your personal information to third parties, including government agencies.

Our Commitment to Data Security

We are committed to protecting your data, and have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online in an effort to maintain data accuracy and prevent unauthorized access to or use of data.

How to Contact Us

If you would like to contact us regarding our privacy practices, please write us at the following address:

Dear Love My Credit Union Rewards Member,

Technology is changing the world.  These days many credit union members no longer have a landline telephone, instead solely relying on a mobile phone as their primary means of contact. This change has complicated our ability to communicate with you because federal law has placed some restrictions on contacting consumers on their mobile phones.

The Telephone Consumer Protection Act generally requires businesses to obtain express consent before contacting members/customers on their mobile phones. To ensure that you don’t miss any important communications, including possible fraud or suspicious activity on your account, we are requesting your permission to contact you on your mobile phone.

By acknowledging this consent form, you are granting permission to Love My Credit Union Rewards and any related affiliates or third-parties to contact you at the mobile phone number in the current form request.

You may choose to grant permission to contact you via phone call and text message, or phone call only (no texts).  Consent is not required; you may opt-out of contacts to your cell phone number. Additionally, you retain the right to revoke permission at any time.  By consenting via this form, you grant permission to Love My Credit Union and related affiliates or third parties to contact you for any reason.  Some examples of reasons we may contact you include:  suspected fraud or suspicious activity, data security breaches, suspected identity theft.  Love My Credit Union does not engage in telemarketing.  Please note that contacts may be made as a direct dial call or through the use of text messages, pre-recorded or artificial voice messages, and/or the use of an “automated telephone dialing system” or “autodialer”.

By accepting these terms, you represent that you are the wireless subscriber or customary user with respect to the wireless number(s) provided and that you have the authority to provide consent. Please note that depending on your mobile service plan, message and data rates may be assessed by your mobile provider.

Should you choose to grant consent to contact your cell phone, you may withdraw consent or opt-out at any time by any reasonable means, including providing written notice to Love My Credit Union 38695 West 7 Mile Livonia, MI 48152, by emailing us at support@lovemycreditunion.org, by calling the credit union at xxx-xxx-xxxx or by visiting our website at www.lovemycreditunion.org.